Samsung’s call center is one of the most sought-after customer services by loyal users. Samsung itself is one of the leading mobile phone manufacturers in Indonesia. In the course of history, Samsung has had such a long journey. No wonder Samsung has a solid foundation.
Even today, Samsung has so many consumers in Indonesia from Sabang to Merauke. Of course, this is because you don’t have to doubt the durability of the products that Samsung owns. Although it has been used for many years, in the case of smartphone products, it can still work optimally.
Not only that, but Samsung’s products are also undergoing more and more ecosystem development. In the case of Samsung gadgets, if you have more than one gadget of this brand, you can control it using only your smartphone. Of course, this makes the job easier.
Samsung’s products can also be used in all circles. Other brands generally target only certain segments of society, e.g., the upper middle class, and while this doesn’t seem to be the case with Samsung, it’s like Samsung offering products in all grade lines.
There is no doubt that Samsung is surprising more and more loyal customers with the various advantages that Samsung has. Not only is it excellent in terms of products, but Samsung also has very satisfactory after-sales service. If you encounter any issues, please contact Samsung call center directly.
Samsung brand at a glance
The increase in the number of gadget products in recent years has undoubtedly made the Samsung brand even more familiar to you. Samsung is indeed very well known among people. Not only in its home country, but also in Indonesia, Samsung dominates the market for gadgets to electronics.
This Korean company has continuously recorded such large sales. For example, in the case of smartphone products. Samsung develops not only gadget products, but also TVs, air conditioners, washing machines and refrigerators. Who would have thought that this top-notch company was once a noodle company?
In the past, Samsung was founded by Lee Byung Chol in 1938. After the Korean attack, he finally succeeded in expanding the business in various fields such as textiles and opening the largest wool factory. His business continued to develop very rapidly until eventually new companies emerged and were founded.
The new company has finally started investing in the chemical industry, heavy machinery and has even been able to offer very promising growth. Eventually, Samsung entered the electronics industry in 1969. Samsung’s first production product was a black-and-white television in 1970.
In 1990, Samsung finally resumed its business in the global electronics market, and in the 2000s, Samsung created a series of smartphones that became the best-selling mobile phones in the world, after which Samsung finally became more and more famous and produced a wide range of electronic products.
Samsung Call Center Number
Samsung is continuously striving to provide MAK IMAL performance and service for customers. One of the services that is continuously improving is customer service that allows you to contact us 24 hours a day, anytime, anywhere. Samsung’s call center will provide you with various information.
To contact the Samsung Call Center, you can call 0800 112 888. Call center numbers can reach all regions of Indonesia, so you don’t need to use or add a specific area code when contacting.
As for the cost issue you have to bear, you don’t have to worry about it because the phone number you call is toll-free, so you don’t have to think about credit when you consult Samsung’s call center. You can contact the call center in a variety of ways. One of them is over a phone line.
If you happen to be abroad, you can add code (021) to get (021) 0800 112 888. So don’t squeeze the wrong numbers. Even if you contact from overseas, do not worry because this number is still toll-free.
To contact the call center from Samsung, you can use your smartphone. If you connect the phone to 0800 112 888, the officer will greet you immediately later and simply tell you the purpose and intention of contacting you. For example, if you want to ask about the duration of a service, you can tell them about the damage or problem.
Contact Samsung Call Center via WhatsApp
In addition to making calls to the above numbers, you can also contact the call center in various ways, such as WhatsApp chats. Samsung offers the number 0818 021 55777. With this WhatsApp service, you can more easily ask for consultations and complaints related to the product.
To contact Samsung call center via WhatsApp, you just need to save the WhatsApp number. Then, when you are about to start a conversation, make sure that the logo is there if the account is an official Samsung account. If confirmed, you can start the conversation by sending a message as usual.
If you use Whatsapp to contact the call center from Samsung, you will get more benefits as call center officers will follow up on the relevant team and complaints later. However, don’t forget to add photos so that any complaints you have will be followed up soon.
You can take pictures or record videos of the damage that occurs on your smartphone or Samsung brand electronics. So, later on Samsung call center your problem complaint can become clearer. The speed of customer care when replying to complaints depends on the queue you have. Usually, complaints are immediately followed up.
For complaints that need further review, you don’t have to worry because you will be contacted again by Samsung later. For a long time, Samsung will follow up again according to the inspection from the parties involved and internal parties of Samsung, it can be from 1 to 14 working days.
Contact Samsung Call Center via Social Media
In addition to contacting by phone or WhatsApp phone number. Samsung can also be contacted via its social media. This shows whether Samsung wants to be so close to its loyal customers. You can choose Twitter or Instagram to contact Samsung’s call center.
For those who want to play Twitter, of course, they don’t have to be confused about using it anymore. You can also contact the call center very easily. You can tell Samsung Indonesia about it by DMing or mentioning. Before you send a message or Tweet, double-check to see if the account is a real account.
Not only that, but the original account will also be verified. You should also make sure that your Twitter account is not locked so that the Samsung call center team can reply quickly. Not only can you contact us via Twitter, but you can also contact us from Instagram.
Just like Twitter, you can search for Samsung Indonesia on Instagram. Double check if the account is an official account feed, because now there are many fake accounts with the name of Samsung.
Contacting the call center is now very easy. Previously, when you wanted to file a complaint, you had to get in touch via a phone line and spend up to tens of thousands of rupiah, but now Samsung seems to be proving that there is no distance between users and that you can contact Samsung’s call center directly.